Frequently asked questions
FAQ
Do you have minimum order quantities?+
Minimums vary by product. Many programs start at one team; smaller decoration runs have practical minimums we'll confirm on your quote.
How does pricing work?+
Standardized products show pricing on the product page. Custom programs are priced after we review specs, quantity, and artwork.
What artwork files do you need?+
Vector files (AI, EPS, PDF, SVG) are ideal. If you don't have them, send what you have and we'll rebuild.
Do you offer team stores?+
Yes. We're rolling out new team store features — request one and we'll work with your program on the right structure.
Can we reorder easily?+
Yes. Use the Reorder page or your account once it's set up. We keep prior specs on file.
Do you accept POs and tax-exempt purchasing?+
Yes for verified accounts. Share documentation with your quote request.